Solo
Payment Payment for all goods is by credit card only. Orders are subject to payment verification and acceptance before they are shipped.

Secure Ordering Solo employ Direct Payment Solutions (DPS) for online credit card processing. The DPS website uses SSL (Secure Sockets Layer) technology. This is a method of ensuring that information submitted is secure and cannot be accessed by unauthorized users. Your credit card information is encrypted using a special certificate key and then decrypted with another key after it has been transmitted. When you access the DPS website secured with SSL you will see the url prefix change from http: // to https: //.

Prices Prices on this website are expressed in a variety of currencies to cater for cyclists worldwide. The total cost of your purchase including shipping will be shown in your local currency on your credit card statement. Local import duties may be payable when you receive your order. It is your responsibility to pay this.

Returns & Exchanges Solo will replace any unworn clothing item that is defective in materials or construction with the same item or an item of equal value. Items must be returned within 30 days of you receiving your purchase. Please include your address details and details of which items (and sizes) you require. Please insure your return shipment. Solo assumes no liability for lost or damaged return shipments. If you do not want to exchange your returned goods for another item then you must inform us of this. Your credit card will then be reimbursed with the full purchase price minus shipping costs once we have received your returned goods.

Guarantee Goods sold by Solo Limited are covered under the Consumer Guarantees Act of 1994 (New Zealand). Any disputes rising between Solo and the consumer will be determined by courts or tribunals in New Zealand.

Privacy Policy Your personal details and account information is important information. Solo respect this. We will do our upmost to protect this information. Solo will not divulge your email address or send you emails unless you agree to it. You have the right to access and modify any data about you that is held by Solo. We will minimise the amount of information you need to provide about yourself before you reach the checkout area of the Solo website. The information you provide when purchasing will be limited to that needed for you to purchase.

Solo is a registered trademark of Solo Limited. Company registration number 1349601.
Solo Limited - PO Box 78-300, Grey Lynn, Auckland 1002, New Zealand. Email sales@solocc.com.